Refund Policy

You have 30 days from delivery to return any fountain for a full refund.

• The pump is covered for 1 year: if it stops or gets loud, we send a new one.
• Damaged on arrival: we replace it, no return needed.
• Filters are never sent automatically. We do not run subscriptions you did not choose.
• Refunds go back to the original payment method within 5 business days of receiving the return.

This policy does not affect any rights you have under the consumer laws of your country.