Shipping policy

We ship worldwide, with tracking on every order.

• Orders are processed in 1 to 3 business days (Monday to Friday).
• Delivery takes 7 to 12 business days after dispatch.
• Free shipping on orders over $50.
• Prices are shown in US dollars. Depending on your country, sales tax may be added at checkout, and your local customs office may charge import duties or taxes on delivery. These are set by your country, not by Rillpaw.

Every fountain ships in a padded box. If it arrives damaged, send us a photo within 7 days and we send a replacement at no cost.